The Latest Insights

Five ways for mitigating pressure on law firm profits without compromising service delivery
While 2021 was a profitable year for law firms, as 2022 progresses, a more challenging business climate is emerging. According…

Watch the FT Live Digital Dialogues: Digitalizing Investment Banking Operations
In partnership with the Financial Times, Clare Hart, CEO, Williams Lea, joined a panel of operational leaders to talk about…

Law firms are finding new ways to bring their people closer together in a hybrid working world
Exploring new ways of working and how law firms are adapting to an ever-changing world was the main topic at…

Hybrid working: Have law firms found the secret sauce?
Throughout the constant disruption of the pandemic, law firms improvised, adapted, and evolved, raking in record profits in the process.…

The race to net zero: Are your outsourcing business support providers helping to drive your sustainability agenda?
With World Earth Month behind us, the reminder of the importance and urgency of sustainability remains. The environmental element of…

Entering the “never normal”: As a global recession looms, battle-hardened law firm leaders will focus on expenditure, clients and nurturing talent
As a panelist and law firm leader remarked during the 10th Annual Sandpiper Partners’ London Legal Market Conference, the so-called…

Watch the FT Live Digital Dialogues: Investment bank leaders discuss deal flow operation challenges and opportunities for growth
In a live webinar hosted by the Financial Times, Clare Hart, CEO of Williams Lea, joined three top operational leaders…

Outside Counsel Guidelines: Law firm leaders and clients debate best approaches to client-firm dynamics
Finding common purpose for clients and lawyers and building efficiencies within a trusted and fair partnership is predicated on understanding…

Pressure on profits, pricing and talent: UK law firm leaders prepare for new challenges ahead
Culture, profitability, rising cost pressures and client collaboration were among the key themes of the seventh annual Sandpiper Partners’ Managing…

More than table stakes: The value proposition challenge
In the past two years, law firms saw unprecedented profitability and growth, fueled by the demand for legal services and…

The top three tips for a successful outsourcing partnership
A rapidly evolving and hybrid workplace environment, increased client pressure for greater speed and higher quality service delivery, a raging…

To ensure outside counsel guidelines compliance, remember the three Cs
For law firms, there’s no getting around outside counsel guidelines. They’re here to stay, and over the past few years,…

As Omicron halts the return to the office, law firm leaders seek new opportunities for change
The Sandpiper Partners Working Differently London, 2022 virtual roundtable, couldn’t have come at a more interesting time. As concerns over…

There is no normal: rapid change requires resilience
Phil Muller, director of legal services at Williams Lea, explains why law firms need to make better use of data,…

The pros and cons of virtual pitching: Client engagement vs. the bottom line
The shift to virtual meetings during the pandemic forced a change in the dynamics of dealmaking among bankers and their…

The legal industry in flux: Exploring and shaping new possibilities
“We’ve announced 400 return-to-office dates and none of them seem to be relevant, so we just keep kicking the can…

Global law firm leaders join up to discuss innovation, culture and change
Law firm leaders and general counsel from across the globe joined together virtually once again to discuss an exciting array…

Augmented working can strengthen the workforce
A more virtual working world is putting human interaction with technology to the test. The trend toward more hybrid working…