Business Support

Remediation and Accessibility

Accessibility remediation for documents and digital content Williams Lea provides document accessibility remediation services for PDFs and Microsoft Office files, alongside broader accessibility support for websites, videos, and other digital content. Our tech-enabled managed service combines AI, automation, and expert oversight to help organizations improve accessibility, strengthen compliance processes, and manage remediation across high-volume and complex content environments.

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Remediation and Accessibility

Accessible content that supports compliance and inclusion

Digital accessibility requires more than automated checks.
Williams Lea helps organizations identify and remediate accessibility issues across documents and other digital content. Our specialists work alongside technology-enabled workflows to support accessibility requirements across PDFs, Microsoft Office files, websites, and videos.
Our services support organizations working toward recognized accessibility requirements and standards, including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, Web Content Accessibility Guidelines (WCAG), the European Accessibility Act (EAA), and the UK Equality Act.
 

Document accessibility remediation services

For organizations managing large volumes of business-critical documents, accessibility remediation can involve complex structures, formatting issues, tagging requirements, reading order, tables, images, and other content elements.
Williams Lea provides document accessibility remediation services for PDFs and Microsoft Office files, combining automation with expert review to support consistent, scalable remediation.
Our document accessibility services include:

  • PDF accessibility remediation: Identify and correct accessibility issues across complex PDF documents.
  • Microsoft Office document remediation: Support accessibility across commonly used Office file formats.
  • Accessibility validation: Review remediated content against applicable accessibility requirements and standards.
  • High-volume remediation: Provide scalable support for organizations managing recurring or large document volumes.
  • Expert-in-the-Loop review: Combine automation with specialist oversight for complex content and exceptions.

 

Document accessibility compliance support

Williams Lea provides managed accessibility support for organizations navigating complex accessibility and regulatory requirements.
Our approach combines technology-enabled remediation, structured workflows, specialist expertise, and validation to help organizations strengthen accessibility across digital content while maintaining control over quality, consistency, and delivery.
Supported standards and frameworks include:

  • Section 508 of the Rehabilitation Act
  • Americans with Disabilities Act (ADA)
  • Web Content Accessibility Guidelines (WCAG)
  • PDF/UA
  • European Accessibility Act (EAA)

  • UK Equality Act

The applicable requirements depend on the organization, content type, region, and use case.
 

Accessibility across digital content

Our services support accessibility across:

  • Documents: PDFs and Microsoft Office files
  • Websites: Digital content and web experiences
  • Video:Accessible video content and supporting elements

 

RemediAdSM

Technology-enabled PDF accessibility remediation
RemediAdSM is Williams Lea’s PDF accessibility production tool. It combines augmented intelligence, automation, and a Human-in-the-Loop model to support accessible PDF production across complex document environments.
Capabilities include:

  • Customizable workflows for different PDF accessibility requirements
  • Structured three-step remediation process
  • AI-based computer vision to help categorize document content
  • Expert intervention where required
  • Built-in validation reporting
  • HTML preview
  • Anomaly detection
  • Workflow routing across remediation stages

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Ensure full compliance with global accessibility standards

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FAQs

Document accessibility remediation services identify and correct accessibility issues in digital documents so they are more compatible with assistive technologies.
This can include PDFs and Microsoft Office files and may involve document structure, tags, reading order, tables, images, headings, links, and other accessibility elements.

Yes, Williams Lea provides document accessibility remediation and compliance support for PDFs, Microsoft Office files, and other digital content.
Our managed service combines automation, structured workflows, and expert oversight to help organizations address applicable accessibility requirements and support alignment with recognized standards.

Williams Lea supports accessibility remediation for PDFs and Microsoft Office documents, alongside broader accessibility services for websites and video content.

Williams Lea supports organizations working with accessibility requirements including WCAG, Section 508, ADA-related accessibility requirements, PDF/UA, the European Accessibility Act, and the UK Equality Act.
The applicable requirements depend on the organization, content type, region, and use case.

Yes, Williams Lea combines technology-enabled workflows with specialist review to support recurring and high-volume remediation requirements.
This model is designed to help organizations manage larger document volumes while maintaining structured review and validation processes.

Williams Lea uses AI and automation to support document analysis, categorization, workflow routing, and selected remediation activities.
Expert review remains part of the process, particularly for complex content and exceptions that require human judgment.

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